F&B & Specialty Coffee

Turn Guest WiFi Into Your
Growth Engine

Instead of chasing random ads or hoping people return, you now have a system that works:

Ask customers what they think (and act on it)
Give them a reason to come back (loyalty)
Celebrate them at the right moment (campaigns)
Track it all (data)

This isn't just WiFi—it's growth built into your guest experience.

50+
F&B Locations
25%
Revenue Boost
72%
Customer Retention
Modern cafe with customers using WiFi and engaging with digital experiences

Guest Surveys That Work

Nobody likes a boring survey. That's why WinFi makes them fast, branded, and natural.

Real Life Scenario

"30 minutes after leaving your café, Sarah gets a WhatsApp message: "Hi Sarah! How was your Caramel Latte today? 😊 Rate us 1-5 stars." She taps 5 stars and adds: "Perfect as always, but the checkout was a bit slow." You now know exactly what to fix."

Guest Surveys That Work example

WhatsApp Post-Visit Surveys

Send a quick "How was your visit today?" via WhatsApp right after a guest leaves.

Examples:

A burger chain tests a new recipe → 72% positive feedback → keeps it permanently.

Menu-Specific Feedback

Collect targeted feedback: "How did you like our new Caramel Latte?"

Examples:

A coffee shop notices repeated comments about "slow checkout" → fixes POS bottleneck.

WiFi Connection Prompts

Use WiFi prompts: "Before you connect, tell us—was the service today 5⭐ or not?"

Personalized Campaigns & Promotions

WinFi lets you reach the right customer at the right time.

Real Life Scenario

"It's Maria's birthday. Her phone buzzes with a notification from her favorite café: "Happy Birthday Maria! 🎉 Your free birthday dessert is waiting in your Apple Wallet." She opens it immediately and sees a beautiful digital voucher ready to use. She's already planning her visit."

Personalized Campaigns & Promotions example

Welcome New Visitors

"Thanks for visiting us for the first time! Show this SMS for 15% off your next coffee."

Examples:

Pizza restaurant: "Happy Hour WiFi" → anyone connecting between 5–7PM gets a push: "Order 2 pizzas, get 1 free".

Win Back Lost Customers

If someone hasn't returned in 30 days, automatically send "We miss you! Free dessert with your next meal."

Examples:

Dessert shop: auto-send "Your 5th visit this month earns you a free slice of cake."

Birthday Magic

A campaign that drops a digital coupon straight into their Apple Wallet.

Loyalty That Feels Natural

No apps, no paper cards. With WinFi, your loyalty programs live directly in Apple Wallet or Google Wallet.

Real Life Scenario

"Ahmed orders his usual morning coffee. As he pays, his phone lights up: "Coffee #9 added to your stamp card! One more for a free coffee ☕" His digital loyalty card automatically updates in his Apple Wallet—no scanning, no forgetting, just seamless rewards."

Loyalty That Feels Natural example

Digital Stamp Cards

Buy 9 coffees, get the 10th free.

Examples:

Casual dining: Stamp card for families (Buy 4 kids' meals → Get 1 adult meal free).

Points Cashback

Spend 100 EGP → earn 5 EGP credit.

Tiered Memberships

Silver, Gold, Platinum with growing discounts.

Examples:

Coffee chain: Tiered system where Gold members (10+ visits/month) get free refills.

Use Your Goldmine to Reduce Campaign Costs

Your existing customers are your cheapest ad spend. WinFi helps you turn customer data into powerful lookalike audiences and segments.

Real Life Scenario

"Instead of spending thousands on random Facebook ads, you upload your best customers' data to create lookalike audiences. Your cost-per-acquisition drops by 60% because you're targeting people who actually match your ideal customer profile."

Use Your Goldmine to Reduce Campaign Costs example

Use your goldmine to reduce the campaign costs and increase the reach with WinFi lookalike and segments engine

Connect with your customers across all major platforms using data-driven targeting

Instagram
Twitter
Facebook
TikTok
YouTube

Social Check-ins

Prompt guests to check-in or share a story after WiFi login.

Examples:

Juice bar: guests redirected to Instagram Stories poll ("Which new smoothie flavor should we add?").

Instagram Redirects

Redirect them to your Instagram after they connect.

Examples:

Bakery: WiFi login page shows latest TikTok reel → 40% higher social engagement.

Lookalike Campaigns

Run lookalike campaigns powered by real guest data.

Data & Insights You Can Act On

Every login, every visit, every click gives you visibility you've never had before.

Real Life Scenario

"Your dashboard shows that 68% of customers under 25 visit on weekends, but only 12% on weekday afternoons. You launch a "Student Special" from 2-5 PM on weekdays—foot traffic increases by 34% and you discover your new favorite customer segment."

Data & Insights You Can Act On example

Return Visit Tracking

See how many guests come back weekly.

Examples:

Sushi restaurant discovers weekdays 1–3PM have low visits → launches "Lunch Bento Promo" → weekday visits up 25%.

Promotion Performance

Track which promotions actually drove visits.

Examples:

Café sees that customers under 25 mostly connect on weekends → tailors a student discount campaign.

VIP Identification

Learn who your "VIPs" are and treat them differently.

Ready to Turn Your WiFi Into Growth?

Join 50+ F&B locations already using WinFi to boost revenue by 25% and increase customer retention by 72%.